Privacy Policy

Vikof Mobile respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can contact us about your personal data.

1. Information We Collect

We may collect the following information when you use the app:

• Account information such as name, email address, phone number, date of birth, and gender.
• Profile information such as avatar image and selected branch.
• Authentication and verification information such as login status and OTP verification result.
• Device information required for push notifications, including Expo push notification token.
• App usage information related to wishlist, notifications, and app functionality.

2. How We Use Information

We use the collected information to:

• Create and manage user accounts.
• Verify phone numbers and support secure login.
• Provide app features such as profile management, branch selection, wishlist, and notifications.
• Send service-related SMS or push notifications.
• Improve app reliability, security, and user experience.

3. Data Sharing

We do not sell your personal information. We may share limited information with service providers only when necessary to operate the app, such as SMS delivery services, push notification services, hosting providers, and backend infrastructure providers.

4. Data Retention

We retain personal information only as long as necessary to provide the app service, comply with legal obligations, resolve disputes, and maintain security.

5. Account Deletion

You may request account deletion through the app or by contacting us. When an account deletion request is processed, we will delete or anonymize personal information unless retention is required by law or legitimate business obligations.

6. Push Notifications

The app may request permission to send push notifications. You can disable push notifications at any time in your device settings.

7. Children’s Privacy

Vikof Mobile is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Security

We use reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is completely secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

Email: vikofmobile@gmail.com